We have been really impressed with Shelly from the start, when she was recommended to us. She spent the time to understand our specific situation and needs and proactively presented various options. Shelly is incredibly responsive, a consummate professional and we have no hesitation in recommending her. Thank you Shelly!

Shelly was very helpful, professional and realistic. The advice was very sound and presented clearly and concisely. The speed of service was excellent as I was in a hurry and had to move very quickly to secure a property. The speed of service was what impressed me most and the fact that there was no hard sell just good plain advice.

Shelly certainly made my re-mortgaging process simple and quick. That coupled with her excellent communication an all-in-all pain free experience.

I am extremely grateful for all your help. It has really helped a less than ideal situation knowing that I have a nice place for my boys and I to live in, and they love it too. I wouldn’t have got there without your help and efforts and answering my numerous questions so thank you very much!

Fantastic service and would highly recommend. Shelly was fantastic in sorting out our new mortgage when we came to the end of our current fixed term. Because they can use the whole of market and not tied to certain providers she found us an amazing deal and saved us a fortune! We were thrilled with the deal she had found however while we were completing paperwork she was still searching the market and found us an even better one, brilliant!!

Shelly was great at explaining the process and constantly kept us informed the whole way through, the whole thing was so easy. After doing such a great job on our main mortgage, we asked Shelly to sort out a buy to let mortgage we had and again did an amazing job. Thank you Shelly, such a pleasure to work with you

Shelly always provides clear, accurate mortgage advice and has a detailed understanding of the market. She has advised on 3 mortgages for us now and has always found the best rates and terms we wanted. She responds quickly to questions and is very good at explaining what can be a complex process. I would highly recommend Shelly West Mortgages Ltd.